The Automotive Aftersales Consulting Specialists

CKL Consulting work with a wide spectrum of users and senior management within the automotive industry. When an aftersales problem is business critical or needs new focus to become leaner and more cost effective, our team can help. From customer retention tools and managing distress purchases, to improving communications, our services cover all your aftersales needs.

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SOME OF THE COMPANIES WE HAVE HELPED

jaguar logo
Honda
Mercedes-Benz

Aftersales Innovation and Expertise

For nearly two decades, our specialist automotive consultancy practice has been working with leading names from the automotive world to solve real-world business problems through advice, process development and sound project management in aftersales.

- Vehicle quality and campaign management
- Aftersales marketing and communications
- Project management
- Bodyshop strategies and programs
- Euro 5/6 compliance strategies
- Re-manufacturing programs
- Service publications and owner’s information

ADVICE & CONSULTANCY

Through detailed business analysis, we quickly identify problems, deliver effective options and optimise a strategy for the future.

PROCESS DEVELOPMENT

For business-critical events, our process and system development services get information to the market faster.

PROJECT MANAGEMENT

Applying methods, knowledge, skill and experience to deliver projects with precision. Giving clear direction and support.

Could you improve your aftersales procedures? Need to speak to an Expert? Call Now